How long will it take for my order to process?
Please allow up to 2 weeks for orders to be processed upon placing an order. Grouping orders allows me to bulk-ship them, making it possible to offer the most economical shipping options.
How long will it take for my order to arrive upon shipping?
Canada: 1~2 weeks
United States: 1~2 weeks
International: 2~8 weeks
These are only approximates and some packages may take longer to arrive than estimated, especially to countries like Australia.
Which countries do you ship to?
International shipping has sky-rocketed over the last couple of years, with fewer options available than before, and therefore to reduce my own liability this store will ship to limited countries at this time:
United States, Canada, Australia, Belgium, Denmark, Ireland, France, Germany, Italy, Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, United Kingdom.
Will I have to pay customs fees/VAT import fees?
For customers outside of Canada and the US, customs fees or import taxes may be applied to the purchase when it goes through customs. This is assessed at the point of entry of the destination country and varies from country to country. It is the buyer's responsibility to pay any customs fees or import taxes that may apply.
When will I receive my tracking number?
You will receive your tracking number when you receive your shipping confirmation email.
What is your refund or exchange policy?
All items are final sale. That said, in the case products may arrive damaged, or if there is any error on my part, please send an e-mail with your name and order number at email@example.com and I will address the issue. ALL ORIGINALS ARE FINAL SALE and cannot be replaced/refunded should events occur outside of my powers.